Privacy Policy

1. Overview

This Privacy Policy explains how Lucky Mailers collects, uses, and shares information when you visit our website, request information, or reserve a slot in a campaign.

We do not sell personal information. We may share certain information with trusted third parties for our marketing and operational purposes, as described below.

2. Information We Collect

The information we collect depends on how you interact with Lucky Mailers. It may include:

• Contact details, such as your name, email address, and phone number
• Business details, such as your business name, website, social media links, and address or service area
• Campaign and reservation details, such as the slots you reserve and any details you provide for your ad
• Creative assets you choose to upload, such as logos and images
• Communications, such as messages you send to us and our replies
• Usage and device information, such as pages visited and approximate location, which may be collected via cookies and similar technologies

3. How We Use Information

We use information to:

• Provide our services, including managing campaigns, reservations, and related customer support
• Create, review, and deliver marketing materials you request or purchase
• Communicate with you about your reservation, invoices, deadlines, and service updates
• Improve our website, services, and user experience
• Send marketing messages, where permitted by law and based on your preferences
• Prevent fraud, secure our systems, and enforce our terms
• Comply with legal obligations

4. How We Share Information

We may share information with third parties in the following circumstances:

• Service providers: Vendors that help us operate our business, such as email delivery, hosting, analytics, customer relationship management, design, printing, and mailing.
• Marketing partners: Companies that help us run marketing campaigns. This can include sharing contact and business details (such as name, email, and social media links) so we can reach the right audiences and measure campaign performance.
• Legal and safety: If required by law, or if we believe disclosure is necessary to protect rights, safety, and security, or to investigate fraud or misuse.
• Business transfers: If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

We share information only as needed for the purposes described in this policy. We require service providers to protect information and use it only for our instructions and for the services they provide to us.

5. We Never Sell Personal Information

Lucky Mailers does not sell personal information. We may share information with third parties for marketing and operational purposes, but we do not exchange your personal information for money.

6. Your Choices

You have choices about how we use information:

• Email marketing: You can unsubscribe from marketing emails using the link in marketing emails or contact us to opt out. Note: Unsubscribing from marketing emails does not affect transactional emails such as reservation confirmations, invoices, and account-related messages.
• Cookies: You can control cookies through your browser settings. Disabling some cookies may impact site functionality.
• Access and updates: You can contact us to request access to, correction of, or deletion of certain information, subject to legal limits. You can also delete your account through your profile settings, which will anonymize your information while retaining certain records required for legal and accounting purposes.

7. Cookies and Analytics

We use cookies and similar technologies to keep the site working, understand usage, and improve performance. We may use analytics tools to measure site traffic and engagement.

You can manage cookies in your browser settings. Some features may not work properly if you block certain cookies.

8. Data Retention

We keep information for as long as needed to provide services, comply with legal requirements, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and how it is used.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

10. Children

Lucky Mailers is not intended for children, and we do not knowingly collect personal information from children. If you believe a child provided information to us, please contact us so we can address it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page, and the "Last updated" date will reflect the most recent changes.